Shipping & Returns
How much does shipping cost?
Standard shipping (2-3 days) depends on your location and will be reflected in your cart when you place an order. Orders ship free throughout the US. Need your order sooner? There is also a Priority Mail shipping option.
When will my order ship?
We generally ship the next day for in-stock, non-customized orders. If the orders are customized, production time usually runs around 2-4 business days (M-F). We generally ship through USPS and it takes 3 days on average for products to arrive. If you need your item sooner please email us at firstname.lastname@example.org before you place your order. There is also a Priority Mail shipping option.
Uh oh, USPS lost my package!
Packages that are marked as delivered, but are “not received” are your responsibility to track down. We wish we could help more but we are not able to track them down on our end. We do not issue refunds on lost packages.
We have a 30-day return policy on items that are NOT PERSONALIZED, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com Please note that returns will need to be sent to the following address: P.O. Box 224, Greenville, MI.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If there is an issue with your order or you have any questions please don't hesitate to email us at firstname.lastname@example.org It is our hope that each item purchased will delight you. If for any reason you are unhappy with your purchase, please reach out and we will do what we can to make it right!